Last updated: 29 April 2025
At The Really Conscious Group, we believe that trust is the foundation of everything we do. Your privacy matters to us, and we are fully committed to protecting your personal information with care, respect, and transparency.
This Privacy Policy explains how we collect, use, and protect your data. We’ve written it clearly – without jargon – because we want you to feel confident and comfortable whenever you interact with us.
1. Who We Are
We are The Really Conscious Group, based in Melbourne, Australia.
We take our responsibility to safeguard your personal information seriously and always act in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. What Information We Collect
We may collect and process the following types of information:
Personal details like your name, email address, telephone number, and postal addressInformation you share with us when you contact us, sign up for our services, fill out a form, or speak with our teamUsage data about how you use our website, services, and contentTechnical information such as IP addresses, browser types, and device details (to help improve your experience)
We only collect the information we genuinely need to provide you with the best service possible.
We promise to use your personal information carefully and responsibly. We may use it to:
Provide you with the products, services, or information you requestKeep you updated with news, insights, or offers you’ve opted in to receiveRespond to your questions, feedback, or support requestsImprove our website, services, and customer experienceMeet our legal and regulatory obligations
We will never sell your personal information. Ever.
4. Our Commitment to Keeping Your Data Safe
We work hard to protect your personal information. This means:
Using secure systems, tools, and processes to store and manage your dataEnsuring that only trained and authorised team members can access your informationRegularly reviewing and improving our security measures to stay ahead of potential risks
If, despite our best efforts, there is ever a data breach that may impact you, we will notify you promptly and take all necessary steps to minimise any harm.
We may share your information with trusted third-party service providers who assist us in delivering our services (such as IT support, marketing, or legal services). Whenever we do, we ensure that they are bound to keep your data safe and use it only for the purposes we've agreed.
We may also share your information if required to do so by law.
You have rights when it comes to your personal information, including:
The right to access the data we hold about youThe right to correct any inaccurate or incomplete informationThe right to request that we delete your data (where lawful and appropriate)The right to withdraw your consent at any time, if we are relying on it
To exercise any of these rights, simply get in touch with us – we’re always happy to help.
If you have any questions, concerns, or would like to exercise your privacy rights, please email us:
Email: [email protected]
The Really Conscious Group
Melbourne,
Australia
We’re here to listen and to make sure you always feel safe and supported.
We may update this Privacy Policy from time to time to keep it fresh and accurate. If we make any important changes, we’ll let you know – either on our website or by contacting you directly if appropriate.
Our website uses cookies to make your experience smoother, more personalised, and more enjoyable.
What are cookies?
Cookies are small text files that websites place on your device as you browse. They help remember your preferences, make websites work properly, and give us helpful information about how our site is being used.
Why do we use cookies?
To understand how you use our website and improve it over timeTo remember your preferences (like your language or region)To offer you a more tailored, friendly experience
Types of cookies we use:
Essential cookies – these are necessary for our website to function properlyPerformance cookies – these help us understand how visitors interact with our siteFunctional cookies – these remember your choices and settingsMarketing cookies – these help us deliver relevant content and promotions (only with your consent)
Managing your cookies:
When you first visit our website, you’ll be asked if you consent to cookies. You can manage or turn off cookies at any time through your browser settings – though please note that some features of our site might not work as smoothly without them.
Your consent:
By continuing to use our website, you agree to our use of cookies unless you choose to disable them.
We believe that transparency builds trust. Thank you for trusting The Really Conscious Group with your data – we’re honoured to have you as part of our community.